KINGSTOWN: St. Vincent & the Grenadines, one of LIAT’s significant shareholders, will not provide funding to the carrier until its service to the island has improved.
St. Vincent & the Grenadines government officials made its position clear following a meeting with representatives of the beleaguered regional carrier in Kingstown last week. Although he has often defended LIAT in the past, Prime Minister, Dr. Ralph Gonsalves, appeared to have lost patience with poor service to St. Vincent & the Grenadines in recent weeks, and his administration demanded the meeting to discuss the issue.
During that meeting, the St. Vincent officials highlighted the various challenges facing the travelling public, including lack of information on delays and cancellation of flights.
In a statement issued by Dr. Gonsalves’ office last week, the government – which had recently been approached by LIAT for EC$810,000 (US$300,000) to assist in its operations – said it was expecting improved service soon.
It announced that LIAT had agreed to review the schedule of flights in and out of the country within a week to better serve the public; review the turnaround time of aircraft to reduce delays; consider a return of a direct Puerto Rico-St Vincent & the Grenadines flight and improve customer service by providing more information to the travelling public regarding delays and cancellations.
The statement said both the government and LIAT were satisfied with the outcome of the discussions and travellers “should look forward to an enhanced service as promised by LIAT”.